Here at Viatek we believe that not only should our products service our customers well, but so should we. Here are some comments in letters we have received.
VIATEK MINI LANTERNS GREAT CAMPING TOOL
Dear Viatek,
Saw your product in a catalog. We camp all summer and usually burn candles, or use flashlights. Batteries are always a hassel.
Thought we would give the three pack, mini lanterns powered by LED\'s a try.
Well they arrived in the mail by 4:00p and that night we used them in our sauna and wow!!!! We have been burning candles in there for years. (bugs get in, $$$$, and some even cracked. ) The lanterns ran the entire time on just the recommended crank!!!!
WE LOVE THEM. Not only will we use them in our sauna, and camping, and they will make great lanterns for our haunted house in October!!!!
Thanks a bunch!
BUG ZAPPER BY VIATEK
I received the bug zapper today and it worked. Thanks so much for the replacement, I am thoroughly satisfied with the product and with the customer service.
Respectfully,
Sam Negley
VIATEK BACKS THEIR PRODUCTS
Dear Viatek,
I received the replacement yesterday and I wanted to thank you so very much for the very quick way you have dealt with the fault. It is so refreshing these days to find a company who back their products as you have and from such a distance!
Viatek are no.1 in my books!
Thanks again, with best regards
Robert
CUSTOMER SERVICE PREVAILS AT VIATEK
Hi,today I dealt with service rep.Danielle Jackson.It was a most enjoyable experience.She was very helpful and after a few e-mails we got it resolved.I thought good service has vanished---not at viatek!!!!
GIVE HER A RAISE!!!!!!!!!!
Thank you,
Bonnie
WE CARE
Dear Viatek,
I'm writing to thank you for your help in response to my previous inquiry. I was provided immediate and helpful assistance the very next morning, and my package arrived the next day. Thank you for your prompt attention to my concern.
Sincerely,
Matthew Lerner
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