We love our customers and we love hearing that our customers love us! That's why we'd like to give a special shout out to Crystal, who wrote: To whom it may concern, I am just writing to you today to hope you are having a great day! I know you all work hard to give everyone the products they love. Seriously thank you for everything you do. I know you probably have a lot of complaints to go through so I figured I would send a good email!  You are important more then you know. Smiling always looks better then a...

Not everyone can be as nimble as Saint Nick traversing wintery rooftops. That was made apparent to Lou Lentine in 2011. His father was setting up Christmas lights when a ladder slipped out from beneath his feet. "His whole entire side was scratched up," Lentine says. Thousands of people get hurt this way in the winter. In the last two months of 2015, 14,000 Americans ended up in the emergency room with decoration-related injuries, according to the Consumer Product Safety Commission. And those numbers don't take into account cases like Lentine's father, who refused to go to the hospital. Lentine...